A a one-of-a-kind, fun and informative business book, playfully packed with practical strategies to deal with the issues we all face at work. The Communication Kit covers a variety of topics with literally hundreds of quick tips to help people perform at a higher level. The Communication Kit is based upon a wildly successful series of silly, yet serious, video blogs depicting several struggling semi-professional characters, played by Kit Welchlin, (oh yes, they are quite the characters) that are quickly mentored by a patient professional mentor, also played by Kit Welchlin. Chapters cover such topics as change, conflict resolution, customer service, difficult people, gender communication, generational communication, interpersonal communication, leadership, listening, managerial communication, meetings, negotiation, persuasion, team building, and a bonus chapter on stress management. The Communication Kit is an amusing, yet useful, guidebook written to help people quickly review key strategies and perform in a much more effective and professional manner at work.
A born public speaker and trainer, Kit Welchlin began public speaking at the age of 9 in 4-H. By 16, he was organizing and facilitating presentations on leadership, citizenship, community service and motivation for the 4-H and Future Farmers of America. Kit Welchlin purchased his first manufacturing company at age 21, and by 26 was CEO and Chairman of the Board of three manufacturing companies in three states. He’s been an instructor with the Minnesota State Colleges and Universities, where he has been repeatedly nominated Outstanding Faculty. He is a Professional Member of the National Speakers Association. Kit has a B.S. Degree in Speech Communication, Business Administration and Political Science. He earned an M.A. Degree in Speech Communication and Business Administration.